So, you’re a trainer – what now? This CTAA comprehensive web-based course offers information, techniques and methodologies for in-house trainers on how to effectively train new & veteran employees within a transit system. The course will cover:

  • Understanding the Adult Learner
  • Communication Effectiveness When Training
  • The 4 Characteristics of an Effective Trainer
  • Proven Techniques for Teaching a Skill
  • Proven Techniques for Addressing Motivation & Attitude
  • Training Methods That Work

The participant will be guided through a video presentation that offers best practices used in adult education to assist the trainer in planning, developing and delivering workshops to front-line personnel that lead them to be “trained to proficiency.” Materials will include a variety of exercises that will expand the participant’s understanding of how to be an effective in-house trainer that teaches and motivates others to be safe, skilled, confident and professional.